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Delivery information
We prepare and dispatch orders in the order in which they are received. Home deliveries or deliveries to collection point are usually dispatched within 24 to 48 working hours. Delivery times then depend on the carrier and the destination country. You will find the estimated delivery times for each country below.
Delivery is free when you buy a carton of 4 packs (except for deliveries to the islands, for which a surcharge applies).
Belgium
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 1-2 working days | €1.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 1-2 working days | €1.90 | A carton (4 packs) |
| UPS Access Point | 1-2 working days | €1.90 | A carton (4 packs) |
France
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | Chronopost | 2-3 working days | €6.90 | A carton (4 packs) |
| DPD | 2-3 working days | €6.90 | A carton (4 packs) | |
| Collection point delivery | Chronopost Pickup | 2-3 working days | €5.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €5.90 | A carton (4 packs) |
Luxembourg
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €3.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €2.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €2.90 | A carton (4 packs) |
Netherlands
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €3.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €2.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €2.90 | A carton (4 packs) |
Germany
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €4.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €3.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €3.90 | A carton (4 packs) |
Austria
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €6.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €6.90 | A carton (4 packs) |
Bulgaria
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €7.90 | A carton (4 packs) |
Cyprus
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS (max. 5 kg) | 4-5 working days | €39.90 | - |
Orders of more than one carton of four packs of Swimmates are not available for delivery to Cyprus. Please limit your order to a maximum of one carton of four packs.
Croatia
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 3-4 working days | €11.90 | A carton (4 packs) |
Denmark
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 2-3 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | UPS Access Point | 2-3 working days | €7.90 | A carton (4 packs) |
| PostNord Pickup | 2-3 working days | €10.90 | A carton (4 packs) |
Spain
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €6.90 | A carton (4 packs) |
| Collection point delivery | SEUR Pickup | 3-4 working days | €7.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €6.90 | A carton (4 packs) |
Estonia
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 4-5 working days | €12.90 | A carton (4 packs) |
Finland
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | PostNord Pickup | 3-4 working days | €18.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €7.90 | A carton (4 packs) |
Greece
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
Hungary
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 3-4 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 3-4 working days | €6.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €7.90 | A carton (4 packs) |
Ireland
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €6.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 3-4 working days | €12.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €6.90 | A carton (4 packs) |
Italy
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €6.90 | A carton (4 packs) |
| Collection point delivery | BRT Fermopoint | 3-4 working days | €10.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €6.90 | A carton (4 packs) |
Latvia
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickuo | 4-5 working days | €13.90 | A carton (4 packs) |
Lithuania
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 4-5 working days | €11.90 | A carton (4 packs) |
Malta
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS (max. 5 kg) | 4-5 working days | €39.90 | - |
Orders of more than one carton of four packs of Swimmates are not available for delivery to Malta. Please limit your order to a maximum of one carton of four packs.
Poland
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €6.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €6.90 | A carton (4 packs) |
Portugal
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €6.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 3-4 working days | €7.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €6.90 | A carton (4 packs) |
Czech Republic
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | DPD | 2-3 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 2-3 working days | €6.90 | A carton (4 packs) |
| UPS Access Point | 2-3 working days | €6.90 | A carton (4 packs) |
Romania
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
Slovakia
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 4-5 working days | €9.90 | A carton (4 packs) |
Slovenia
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 4-5 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | DPD Pickup | 4-5 working days | €9.90 | A carton (4 packs) |
Sweden
| Delivery methods | Carrier | Delivery times* | Shipping costs | Delivery free of charge from |
| Home delivery | UPS | 3-4 working days | €7.90 | A carton (4 packs) |
| Collection point delivery | PostNord Pickup | 3-4 working days | €10.90 | A carton (4 packs) |
| UPS Access Point | 3-4 working days | €7.90 | A carton (4 packs) |
* The various times specified above are indicative only and are valid as long as the order is placed and paid, via a secure online payment, before 10 am in the morning.
Below, you will find the maximum pickup deadlines for your parcels in parcel shops and lockers, depending on the carrier.
| Carriers | DPD Network*1 | UPS |
|---|---|---|
| Maximum pickup time in parcel shops | 7 days | 5 to 7 days |
| Maximum pickup time in parcel lockers | 5 days | 5 to 7 days |
*1 The DPD network also includes the following carriers: Chronopost, SEUR, BRT and PostNord.
When will my order be delivered?
Delivery times depend on the product(s) ordered. Each product page provides a specific estimate: if the item is not in stock, delivery may take longer. If your order contains multiple products, the longest delivery time will always apply so that everything is delivered to you in one go. The overall estimated delivery time will be shown when you place your order.
